How do iron-on transfers work?

We love iron-on bling because it’s so easy to do! The transfer consists of a clear plastic sheet that is sticky on one side to hold the stones in place, and a white paper backing. All you have to do is peel off the backing, stick the plastic sheet to your garment, and iron! The heat from the iron activates the glue on the back side of the stones, so once it cools to room temperature, you can peel off the sticky plastic sheet and the glue will hold the stones to your garment. Easy peasy! For more detailed instructions on how to apply iron-on transfers, please visit our Instructions page.

Will your transfers work on my fabric?

These transfers will work on almost all fabrics as long as the fabric can withstand the heat of the application process.  We always recommend testing a small hidden area of your garment with heat to be sure that the iron won't cause any damage.  Some fabrics that are very slick and shiny may not absorb the glue well.  Testing is again recommended for these fabrics.                             

I’m following the instructions, but the stones are not sticking to the garment!

Take a deep breath, try not panic, and adjust your iron to a hotter setting. This almost always solves the problem. Also make sure that your iron does not have an auto-off feature that is kicking in. And remember to reposition your iron a couple times during the process because the stones under the vent holes will not receive pressure. 

As you remove the top layer of plastic watch carefully for any stones that have not adhered.  If there are some, just reset the sticky plastic back in place on the garment, and iron over it again with firm pressure. Slowly count to seven, then reposition the iron and slowly count to seven again. Make sure the transfer is completely cool before you remove the sticky plastic.

If there is still a stubborn stone that will not adhere despite concentrated efforts, just replace it with one of the stones provided in your complimentary bag of replacements included in each order.

Can I place my order over the phone?

Yes, we will accept orders over the phone, however we recommend using the web site instead since it is a more secure checkout process and does not reveal to us your credit card information. You may call this number to place an order if you are uncomfortable ordering online: 1-479-549-5828.

What are your shipping options? Can you ship my order via FedEx or UPS?

We do not have the capability to process FedEx or UPS orders in the studio, but we offer three shipping options through the postal service: First Class, Priority, and Express. First Class arrives to most locations in about 3-5 days. Priority arrives to most locations in 2-3 days, but is not guaranteed. Express is guaranteed to arrive the next day for most locations, and in 2 days for other locations. We send all packages with a delivery confirmation tracking number. For Express orders, we ask that you place the order before 2pm CST, and that you call or email to confirm that we can get it to the post office that day. For more shipping information, see our Shipping & Returns page.

Do you have any coupon codes that I can use?

We love giving you opportunities to save some moolah! Check our facebook fan page, www.facebook.com/JubileeRhinestones, and our blog site, www.Rags-n-Rhinestones.com where we regularly post the active coupon codes. Our newsletters will also usually have a sale coupon included.

Can you make a custom design for my business or team?

Yes! We’ve done many custom jobs ranging from dance studios and universities, to fishing shops and trucking companies. Everybody loves their bling! Just send us your logo image or tell us your idea and we’ll whip something up! For more details on our custom design process and policies, see our Custom Designs page. Also check out our Customizable Designs if you just want to add your text to one of our stock designs.

Don't see your question here?

Visit the Contact Us page or email infoATjubileerhinestones.com (replace AT with @).